Validating communication

Validating communication

Congruent communication conveys what the speaker is thinking and feeling.

There are definitely situations where discretion is a more appropriate choice than full disclosure of what we think and feel.

Later in the meeting, the chair repeated the pattern with another committee member who voiced a concern that was off topic.

When the meeting adjourned, all three parties were frustrated.

When he raised those concerns it took the discussion off the topic on the agenda.In a Nutshell Constructive communication preserves a positive relationship between communicators while addressing problems.Poor approaches to communication, on the other hand, can exacerbate problems.The Eight Attributes of Constructive Communication Constructive communication is particularly helpful when coaching or counseling a member of your staff.A poorly handled discussion of a staff member's performance can easily lead to defensiveness and even outright rejection of any suggestions for improvement.

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In a perfect world, the committee chair would have tactfully told him that we would discuss the concern later, at an appropriate time.

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