If you have any delays or problems, just give us a call on 01603 281800. If you have several bottles of the same wine that you want refunding, please don't open them as we'll come and collect them.
If you don't like a wine, or it's corked or damaged, then we'll give you a full refund. To claim your voucher, click here - and enter your code, password and email, then hit the 'claim now' button.
If you don't want your wine to be delivered next working-day, you can delay delivery by up to 5 days (which you can select at checkout). We deliver to most UK addresses - but we're unable to make deliveries to JE or GY postcodes.
Also, our standard next-day delivery service does not apply to certain postcodes.
The case we offer on the confirmation page is always the best deal, but feel free to browse the site and pick another case (OR build your own). Most of our vouchers have a minimum spend and you'll find all the blurb on the voucher itself.
The recommended case will always be there, right on your homepage. If for example, you have a £60 voucher with a minimum spend of £99.99, you need to add at least £99.99 worth of wine to your basket before your voucher will be deducted.
For full voucher T&Cs and our fair usage policy please click here.
It can be hard to seek help or sometimes even when we do it feels like nobody's listening. Talking to other teens can go a long way towards feeling better, and hearing perspectives on different topics. 7 Cups Support Rooms are safe place where you can feel comfortable and come to have fun or get support as needed.And IF your wine gets nicked or damaged, we'll replace it free of charge.Alternatively, you can Click & Collect from your local Majestic store or from one of over 1,100 In Post 24/7 lockers nationwide.All of the wines we stock are exclusive to Naked Wines - so you won't see a bottle of Blossom Hill or Hardy's popping up anywhere.Our wines are exclusive because our Angels have funded them.
They're invested in the wines before they've been made - meaning we secure all the spoils.